All answers to your questions about deposits, withdrawals and gaming at 111bet
This page has detailed answers to the most common questions asked by players in Bangladesh about accounts, deposits and withdrawals, live casino, slot games, and mobile device use at 111bet. All information in plain English, on one page.
Withdrawals
Common questions about withdrawing money from 111bet to bKash, Nagad, or bank transfer — including methods and timing. After logging in to 111bet, you can submit a withdrawal request from the account section.
Yes, withdrawals at 111bet are available 24 hours a day, 7 days a week. You can submit a request at any time, including at night or on Fridays and Saturdays. Transfers are possible to mobile wallets such as bKash, Nagad, and Rocket, as well as to any bank including BRAC and Dutch-Bangla. Requests made outside banking hours are still processed normally.
"Pending" means the request is waiting to be reviewed. It is usually processed within a short time. Check that you entered the correct wallet number or account number when submitting the request. If it stays "Pending" for a long time, contact 111bet live chat support — they will help you quickly.
The standard processing time for withdrawals at 111bet is 15 minutes to 2 hours. This applies to all mobile wallets — bKash, Nagad, and Rocket. Bank transfers are also completed within the same timeframe. Having your account verification done will speed up the process.
Yes, for security reasons the wallet or bank account used for withdrawals at 111bet must be registered in the player's own name. If it is registered in someone else's name, the request may be cancelled. The minimum withdrawal amount is ৳1,000 — amounts below this cannot be withdrawn.
If you have claimed a bonus, you must complete the wagering requirement for that bonus before you can withdraw bonus winnings. For example, the welcome bonus requires you to wager the bonus amount 10 times. Your own deposited funds can be withdrawn at any time without any wagering requirement. If you have not submitted your account verification documents, your first withdrawal may be delayed.
Live Casino
Common questions from players in Bangladesh about live casino games from various studios including Evolution, Pragmatic Play Live, and Ezugi.
In Baccarat, you bet on one of two sides — Player or Banker. The side whose cards total closest to 9 wins. 10, J, Q, and K have no value; A is worth 1. Each side is dealt two cards, and a third card may be drawn according to the rules. At 111bet, live Baccarat is available with dealers who speak Bengali.
Roulette is not complicated at all. A ball is spun on a wheel numbered 0–36. You can bet on a specific number, a colour (red/black), odd or even, or a group of numbers. A straight-up bet on a single number pays up to 35:1. 111bet has live Roulette tables from Evolution and Pragmatic Play Live, at various bet limits.
Live tables at 111bet are set up to suit players with different budgets. Lower-limit tables are available for smaller budgets, and higher-limit tables are available for more experienced players. The minimum and maximum limits for each table are shown before you sit down, so you can easily choose the one that suits you.
Yes, both Teen Patti and Andar Bahar are available in the 111bet live casino. In Teen Patti, you are dealt three cards and need to make the best hand — Teen Patti Joker and Teen Patti 20-20 are available. In Andar Bahar, a joker card is placed on the table and you bet on whether a card of the same value will land on the Andar or Bahar side.
Live games run via live video streaming, so a reasonably stable connection is enough. Mobile data or home broadband in Bangladesh generally works fine. If the connection is weak, the video may buffer occasionally. A Wi-Fi connection gives the best experience.
Deposit Questions
Questions from players in Bangladesh about depositing money via bKash, Nagad, Rocket, and bank transfer — including methods and common issues.
111bet does not add any processing charge of its own to deposits. However, your mobile banking provider (such as bKash or Nagad) may charge a fee according to their own transaction policy — that is entirely up to the provider. For bank transfers, the bank's own policy applies.
Log in to your 111bet account and go to the "Deposit" section. Select Nagad as the payment method and follow the instructions shown. Enter the deposit amount and confirm the payment through the Nagad app or by dialling *167#. Once the transaction is successful, the balance will be added to your account.
The minimum deposit at 111bet is ৳500 — this applies to all methods (bKash, Nagad, Rocket, and bank transfer). This amount is enough to start playing slots, live casino, or sports betting. The 111bet casino welcome bonus may also apply to your first deposit.
First, wait a few minutes, as there can sometimes be a slight delay. If the balance still does not appear, contact 111bet live chat with a screenshot or reference number of the transaction. The team will check and resolve the issue quickly. Without proof of payment the support team will not be able to help, so keep your screenshot.
111bet's first deposit bonus is 150%, up to a maximum of ৳8,000. Example: depositing ৳1,000 gives you ৳1,500 in bonus funds, bringing your total balance to ৳2,500 — the wagering requirement on the bonus is ৳1,500 × 10 = ৳15,000. To receive the maximum bonus, a deposit of ৳10,800 or more is required. Please read the terms and conditions carefully before claiming the bonus.
Slot Questions
The most common questions from new and experienced players about slot games — covering RTP, volatility, and jackpots in detail.
Many slot games are available in demo or free-play mode, where you can learn how the game works without spending real money. Browsing the game list on 111bet shows which games have a demo option. Winnings in demo mode cannot be withdrawn — you need to play with real money to win real prizes.
Volatility is an indicator of how often and how much you win. Low volatility slots pay out small rewards frequently — good if you want to play for a long time. High volatility slots pay out less often but the rewards are larger — worth choosing if you are aiming for a big jackpot. Which is better depends on your budget and how long you want to play.
RTP, or Return to Player, is the theoretical percentage of total bets that a game pays back on average over the long run — for example, for every ৳100 wagered. Gates of Olympus has a maximum RTP of 96.50%, and Mahjong Ways 2 has 96.95%. A higher RTP means a slightly higher expected return over the long run — but every spin is completely independent and random, so short-term results can vary.
In a progressive jackpot, a small portion of every bet is added to a shared pool. The jackpot amount keeps growing until someone wins it. Once won, the jackpot resets and starts building again from zero. 111bet has jackpot slots such as Fortune Garuda 500 (JILI) and Jackpot Joker. Winning the jackpot is random, so there is no specific strategy.
Start by setting your budget and goal. If you want to play for a long time on a small budget, low-volatility games such as Fortune Tiger or Mahjong Ways are a good fit. If you are looking for a chance at a big win, consider a high-volatility game. Try the demo mode first to see if you like the game. You can use filters in the 111bet slots section to find games easily.
Device & Technical Issues
Solutions to common technical issues when using 111bet on mobile, tablet, or desktop. A guide to downloading the app and adding the site to your home screen.
On Android: Open 111bet in Chrome → Menu (three dots) → Tap "Add to Home screen". On iPhone: Open the site in Safari → Share button (at the bottom) → Select "Add to Home Screen". After that, you can tap the icon just like an app to go straight in.
111bet has both Android (APK) and iOS versions. The apps are available through official channels. Visit the app page for more details about the 111bet App. Avoid downloading APKs from third-party sites — always use the official source for your security.
Clearing your browser's cache and cookies resolves the issue in most cases. In Chrome: Settings → Privacy and Security → Clear browsing data → Check "Cached images and files" and "Cookies", then click Clear. Restart the browser and open 111bet again. If the problem persists, try a different browser or device.
111bet runs on any modern smartphone, tablet, or desktop/laptop. Both Android and iOS are supported. It works well on Chrome, Firefox, Safari, and Edge on Windows and macOS. If some games do not run properly on an older operating system or browser version, update your browser.
On the login page, click the "Forgot password?" link and enter your registered email address or mobile number to receive a reset link. You can then verify via OTP and set a new password. After several failed login attempts your account may be temporarily locked — in that case, contact 111bet support. It is recommended to log in over an SSL-secured connection.
Still have questions? Talk to us directly
If you did not find the answer to your question on this FAQ page, or you want to know more about something, 111bet's support team is available around the clock. Help is available in both Bengali and English.
The support team can also assist with any questions about Responsible Gaming or Terms & Conditions.